Web Safety Pty Ltd (“we”, “us”, “our”) is committed to the collection, use, disclosure, management and correction of and provision of access to personal information in a manner consistent with the Privacy Act 1988 (Cth), and the Australian Privacy Principles.

    This policy describes in general terms how We collect, store, use, and disclose your personal information, and how you may access or correct the personal information we hold about you.  The kinds of personal information we may collect and hold about you include your full name, e-mail address, postal address and, in some cases, your date of birth and credit card details.  We do not collect sensitive information.


    Collection of your personal information

    We will only collect personal information in the course of your dealings with Us (e.g. when you enquire about our products, or if you purchase a product from us).  We only collect personal information that is necessary for our business functions and activities.


    The types of personal information We collect about you, and our use of that information, depends upon your dealings with us.  We may collect your name, telephone number, address and email address and details of the products that you may be interested in.


    We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, up to date and complete.  One way we do this is by collecting information about a person as much as possible from the person.


    We may be limited in the services we can provide to you if we are unable to collect the personal information about you that we require.


    By providing us with your personal information you consent to us handling it in accordance with this Privacy Policy.


    Unsolicited Personal Information

    If we receive unsolicited personal information, that could not have been collected if we had solicited it ourselves then it will be destroyed or the information de-identified.  If we receive unsolicited personal information and we determine that we could have collected the personal information if we had solicited it ourselves (or you advise we may hold it) the personal information will then be stored and managed in compliance with the remainder of this Privacy Policy.


    Anonymity and Pseudonymity

    We will provide the option of not identifying yourself, or of using a pseudonym, unless impracticable to do so or we are required to verify your identity or age in order to deliver our services to you.


    Use and disclosure of your personal information

    We will use and disclose your personal information for the purposes for which we collected it, for other related purposes that you would reasonably expect, and as otherwise permitted or required by law. Generally, these purposes will include, providing you with our products and services in accordance with your request, obtaining your feedback on those products and services, servicing and warranty of those products, and providing you with information, marketing and promotional material on other Web Safety products that may be of interest to you. There may also be circumstances in which we are required or authorised by law to use or disclose your personal information.


    We may disclose your personal information to our agents and third party contractors who provide services to us.  We do not disclose personal information we collect to third parties for the purpose of allowing them to direct market their products and services.


    We are not likely to disclose your personal information to third parties who are located outside Australia.



    Our website at www.websafety.com.au uses “cookies”. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It cannot execute code or deliver viruses. Information stored in cookies is not used by us for the purpose of tracking your use of our website.


    Most browsers are set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.


    Security of your personal information

    We take reasonable steps to securely store your personal information to ensure it is protected from misuse, loss, unauthorised access and use, modification or disclosure. Information is destroyed or permanently de-identified when it is no longer needed for any purpose for which it was collected, unless we are required by law to retain the information.


    If you provide us with your personal information via our website we cannot guarantee the privacy or security of that information during transmission. Once we receive that personal information, we will take reasonable steps to securely store your personal information to ensure it is protected from loss, misuse or unauthorised access, disclosure or modification.


    Access and correction

    You may request access to the personal information we hold about you (if any) by contacting us at the details shown below. Generally, we will provide you with access, except in limited circumstances where we are permitted by law to refuse access. We may charge a fee for providing access, which will not exceed our reasonable expenses incurred in responding to your request, including photocopying and administrative expenses.


    If at any time you believe that personal information we hold about you is incorrect, incomplete or inaccurate, please contact us at the details shown below.



    If you believe that a breach of your privacy has occurred or if you have any other queries or concerns regarding your privacy and the way we handle your personal information, we encourage you to contact us using the contact details below. As appropriate we will endeavour to provide you with further information or, in the case of a complaint, we will investigate your complaint and provide you with a response.


    If you are not satisfied with our response to your complaint then you may take your complaint to the Office of the Australian Information Commissioner which may be contacted using the following contact details:

    Office of the Australian Information Commissioner

    Phone:   1300 363 992

    Email:    enquiries@oaic.gov.au

    Address: GPO Box 5218, Sydney, NSW 2001


    Changes to our policy

    We reserve the right to amend, modify or replace this policy at any time.


    Contact details

    ‘Contact Us’ page on our website: https://www.websafety.com.au/contact-us/

    The Privacy Officer C/- Web Safety 246 Grand Junction Rd Athol Park SA 5012 Ph: (08) 8241 0002